Frequently Ask Questions

  1. Is there any limit on AML screenings?
    Ans: No. As long as your subscription is active, you can perform unlimited AML checks.

 

  1. What types of screening checks (on Personal) are provided by AML MXRICH?
    Ans: AML MXRICH screening checks are aligned with the Guide on Estate Agents (Prevention of Money Laundering, Proliferation Financing and Terrorism Financing) Regulations 2021.

       We perform the following key screenings:

  • PEP and RCAs

  • FATF

  • TOSFA

  • UN Sanctions

  • Negative News

      For more detailed information about each screening type, please visit our AML Screening Checks Types page.

  1. How credible is AML MXRICH’s database?
    Ans: Very credible. AML MXRICH sources its data & AI tech from trusted authorities and sources:

        • PEP and RCA
        • Singapore TSOFA (Terrorism Suppression of Financing Act 2002) and UN Sanctions lists are powered by the OpenSanctions API.
        • FATF Blacklist and Grey List are updated directly from the official FATF website.
        • Our system also uses AI-powered web search to scan for Negative News, including bankruptcy records.

  1. Can I let my colleague use my AML MXRICH account?
    Ans: No. Sharing or transferring user accounts is strictly prohibited.

    This rule protects the sensitive client information processed in the system. Violating it may expose you to regulatory and legal risks due to potential leakage of client data.

    We also detect changes in username, ID, or company name. Any such change will lock the account edit function for 14 days.

  1. How does AML MXRICH use AI?
    Ans: We use AI in two powerful ways:
    • PEP & RCAs - Integrated backend websearch and AI analysis.
    • Document Intelligence – Automatically detects and extracts information from NRIC, passport, and other ID documents (including Chinese characters) with over 95% accuracy and auto-fills the form.
    • Negative News Analysis – AI scans and interprets adverse media, clearly explaining the nature of the news, including bankruptcy status.


  1. Why should I use AML MXRICH for my compulsory AML checks?
    Ans: AML MXRICH is built specifically for Singapore estate agents to make compliance effortless.
    Our process and digital forms are modelled directly after the Guide on Estate Agents (Prevention of Money Laundering, Proliferation Financing and Terrorism Financing) Regulations 2021.
    You get:
    • Correct form and questionnaire
    • Clear guidance on required documents
    • Electronic signature with timestamp
    • Fully integrated digital workflow

    No more guessing what to fill or which form to use.

  2. Does AML MXRICH provide screening for companies and entities?
    Ans: Yes. AML MXRICH includes comprehensive company and entity screening as part of its due diligence process. The screening types are fully aligned with Form B and Form U5 requirements under Singapore’s AML/CFT guidelines for estate agents.

  3. Can I use the 6 demo screenings for my actual due diligence?
    Ans: No. The 6 demo screening results are provided for demonstration purposes only. They showcase the accuracy and quality of our AML screening module but are not integrated with any due diligence process paths. Demo results are not saved in your account and cannot be used for official compliance or client due diligence.

  4. Will my data be lost if my subscription becomes inactive?
    Ans: No. Your past screening results and reports remain fully intact even if your subscription is inactive or expires. All your historical data is preserved for as long as your account exists.
    However, if you choose to permanently delete your user account, all associated screening reports and data will be irreversibly removed.

  5. Can I continue screening my clients if my subscription becomes inactive and I have an incomplete case?
    Ans: No. If your subscription is inactive or overdue, you will not be able to continue or complete any screenings on incomplete cases.
    Once you renew your subscription, full access will be automatically restored, allowing you to resume and finish your due diligence processes without losing any existing data.